Ondato checks failed
Incident Report for 3s Money
Resolved
identified the issue with Ondato support and it was addressed
Due to a consent service API malfunction impacting identity verification process setup configuration on the database the “Data processing consent” page was not shown for the impacted setups. The absence of the consent step was observed 02/01/2024 from 09:26 (GMT +2) to 17:17 (GMT +2).
It was determined that the "Event":"CONSENT_AGREEMENT_ACCEPTED" is not been seen at all - similar issue happend on 25th of January.
Posted Jan 01, 2024 - 06:30 UTC